Skip to content

Field Operations · Bengaluru · Full-time

Franchise Solutions Consultant

Translate a franchisor's brand operations manual into Gazi Wellness rubrics, zone weights and CAP rules, and train their FBCs to run consistent, calibrated store walks.

Apply by email

Every franchise system has its own brand manual, its own store walk and its own way of handling a failing store. Before Gazi Wellness is useful, someone has to sit with the brand standards team, read the manual, and turn it into a weighted rubric with clear pass and fail definitions, photo requirements and corrective action windows.

You will report to Rohan Kulkarni, our VP of Field Operations, a former FBC and regional director. You will work US hours two to three days a week to meet customers live, and you will spend most of your time with directors of brand standards, FBCs and multi-unit franchisees.

What you will do

  • Run rubric workshops with new customers and build their audit templates in the Brand Standards Engine.
  • Define critical items, zone weights, pass marks and CAP windows that match the customer's existing process.
  • Lead FBC calibration sessions: have several consultants score the same store and resolve differences in rubric definitions.
  • Assemble reference photo sets for Vision AI training with the customer's brand team.
  • Write and maintain our industry checklist templates for QSR, fitness, automotive, retail and services concepts.
  • Feed field feedback to product and Vision AI teams.

What you bring

  • 4+ years in franchise operations, field audit, quality assurance or operations consulting for multi-unit restaurant, retail or service businesses.
  • Working knowledge of how franchisors run field programs: FBC roles, store walks, brand standards and follow-up.
  • Ability to read a long operations manual and turn it into clear, testable standards.
  • Confident running workshops with senior US operations leaders over video.
  • Willingness to work overlapping US Central hours on scheduled days.

Nice to have

  • Food safety certification such as ServSafe Food Protection Manager.
  • Experience as a Franchise Business Consultant or district manager.
  • Experience with FranConnect, Zenput or similar field audit tools.