Corrective Action Plans
Turn audit findings into closed-loop remediation.
Every failed question becomes a prioritized task with an owner, a deadline and a photo requirement. Nothing closes on a promise.
Work the Region 3 CAP queue
- Critical · 24hCAP-2291 · #0412 Plano9:30:00
Chili well below 135°F: reheat, log, recheck
Owner: M. Ortiz, GMOpen - Major · 72hCAP-2288 · #0412 Plano41:00:00
Install Harvest Melt POP kit per window planogram
Owner: D. Kim, Shift LeadProof submitted - Major · 72hCAP-2275 · #0388 Frisco3:00:00
Replace failed drive-thru LED module
Owner: A. Patel, GMOpen - Facilities · 336hCAP-2260 · #0301 Denton8d 4h
Walk-in door gasket torn: vendor quote attached
Owner: R. Haynes, OwnerOpen - Critical · 24hCAP-2244 · #0219 McKinneyoverdue, escalated
Hand sink blocked by stock: retrain and photo
Owner: S. Lowe, GMEscalatedRegional director + multi-unit owner alerted
What it does in the field.
Automated CAP generation
Every failed audit question spins up a prioritized corrective action item, pre-written from your manual's remediation guidance.
Task assignment & SLA timers
Windows are set by severity and editable per rubric.
- Critical safety and health violations: 24-hour window with an immediate regional director alert
- Brand standards and POP infractions: 72-hour window
- Facilities and equipment repairs: 7 to 14-day tracking window with vendor quote attachment
Photo-verified proof of fix
Store managers submit evidence from their phone. The FBC reviews it remotely and closes or rejects the ticket, with GPS and timestamp checks on every proof photo.
Automated escalation engine
Unaddressed critical violations alert multi-unit owners and corporate leadership on a schedule you define, and repeat findings are flagged on the next audit.
Specifications
- Severities
- Critical, Major, Minor, Facilities; custom levels per rubric
- Notifications
- Push, email, SMS, Slack and Microsoft Teams
- Evidence
- Photo, video, document and vendor invoice attachments
- Exports
- CAP history PDF and CSV per store, entity or region
- Median close
- 2.6 days across Gazi Wellness networks, October 2026
Corrective Action Plans questions
Yes, if your rubric allows it. A GM or owner can request an extension with a reason; the FBC approves or declines and the decision is logged.
No. A CAP is an operational remediation task. Formal notices under your franchise agreement are issued by your legal team; Gazi Wellness supplies the evidence trail they can rely on.
Facilities items accept a vendor quote and scheduled date, which pauses the SLA clock until the scheduled visit.
Double your FBC field audit capacity while eliminating subjective disputes.
Upload 15 store walk photos. See Gazi Wellness score them against brand standards in 60 seconds.
14-Day Free Production Trial on up to 10 stores. Unlimited FBC seats.