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Compliance Benchmark 2026

What franchise field audits actually find.

Aggregated, anonymized results from 3,140 locations across 38 franchise systems, 48,600 audits and 1.27M photos.

Compliance tracks same-store sales.

Units in the top quartile of compliance posted 18% higher same-store sales than bottom-quartile units. Repeat violations fell 52% within six months of photo-verified CAPs.

Source: Gazi Wellness Compliance Benchmark 2026, 3,140 locations. Licensed CC BY 4.0; cite as Gazi Wellness Compliance Benchmark 2026.

8090100110120708090100Top quartileAverage audit compliance scoreSame-store sales index (system = 100)
Each point is a location (n = 160 sample from 3,140). Filled points score 90 or above. Correlation, not causation.

Audit frequency benchmarks

  • Monthly14%Mostly QSR food safety sweeps
  • Every two months27%Growing among systems with self-audits
  • Quarterly46%Most common comprehensive cadence
  • Twice a year or less13%Mainly services and hospitality

Share of franchise systems by comprehensive audit cadence.

Most common brand standard defects by sector

SectorMost frequentSecondThird
QSRHot or cold holding out of rangeExpired or missing POPDrive-thru menu board lighting
Fast-casualDate marking gapsDining room table and floor cleanlinessRestroom supplies
Coffee & bakeryMilk and dairy holding temperaturePastry case labelingCondiment bar cleanliness
FitnessOut-of-order equipment untaggedLocker room cleanlinessExpired safety equipment checks
Salon & spaTool disinfection logsRetail display facingTreatment room linens
AutomotiveLift inspection tagsWaste fluid labelingPrice signage out of date
ConvenienceExpired products on shelfAge-restricted signageCooler door seals

CAP remediation turnaround

Critical

19 h

median close · target 24 h

88% closed within window

Major

2.9 days

median close · target 72 h

79% closed within window

Minor

6.2 days

median close · target 7 to 14 days

84% closed within window

Facilities

11.5 days

median close · target 7 to 14 days

71% closed within window

Median across all closed CAPs, February to September 2026. Overall median close: 2.6 days.

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