Franchise management · Naranga

Gazi Wellness + Naranga

Pull locations and franchisee contacts from Naranga and push Gazi Wellness scores, reports and corrective actions back so franchisors on Naranga keep one operating record.

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Naranga gives franchisors a hub for franchisee communication, training, lead management and field audits. Systems that use Naranga as their franchisee intranet can keep doing so while running photo-scored store walks in Gazi Wellness.

The integration imports the location list and franchisee contacts so audit scheduling and the Franchisee Portal start from accurate data. Signed audit reports and CAP status are posted back, so a franchisee who logs into Naranga sees the latest result and knows what is due.

Connection method: Connection through Naranga's available API or scheduled file exchange (CSV over SFTP), depending on your Naranga configuration. The Gazi Wellness success team confirms the method with you and Naranga during setup.
Category: Franchise management
Requirements: Active Naranga subscription and an administrator contact
Agreement on a single store identifier used in both systems
Export of historical audit results if you want trend history imported

What syncs, and which way.

Object	Direction	Detail
Locations	To Gazi Wellness	Store identifiers, addresses and status keep the Gazi Wellness roster current.
Franchisee contacts	To Gazi Wellness	Owner and general manager contacts are used to invite users to the Franchisee Portal.
Historical field audit results	To Gazi Wellness	Prior Naranga audit scores can be imported once so trend lines start with real history.
Audit report PDF	From Gazi Wellness	The signed report is posted to the location's document area or shared as a link.
CAP status	From Gazi Wellness	Open and overdue corrective actions per location, refreshed on each exchange.

Bidirectional workflow

01Roster importedLocations and franchisee contacts load from Naranga and are matched by store number.
02History preservedPast field audit scores come across once, so the first Gazi Wellness report shows a trend, not a single data point.
03Audit and CAP in Gazi WellnessFBCs walk stores in the Gazi Wellness app; failed items create CAPs assigned to the store GM.
04Results visible in NarangaReports and CAP status post back so franchisees see them where they already read brand communications.

Setup timeline

Day 1Confirm connection method with your Naranga administrator and agree on store identifiers.
Days 2 to 5Import roster and contacts; review the match report together.
Week 2Optional one-time import of historical audit scores and report attachments.
Week 3Switch on report and CAP status posting for all locations.

Naranga integration questions

Franchisees can view results through Naranga links. Store GMs who submit CAP photo proof use the Gazi Wellness Franchisee Portal, which supports SSO on Enterprise plans.

You choose. Some systems run both for one audit cycle to compare results before moving brand standards walks to Gazi Wellness.

API connections sync on a schedule you set, typically hourly. File-based exchanges usually run nightly.

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