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Work management · monday.com

Gazi Wellness + monday.com

Turn Gazi Wellness corrective actions that need capital, vendors or remodel work into items on monday.com boards, with status flowing back to the CAP.

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Most CAPs are fixed by the store team within days. Some are not: a faded pylon sign, a failing walk-in compressor, a remodel-level finding. Those become projects that facilities, construction or vendor teams often manage on monday.com boards.

Gazi Wellness creates a board item for each CAP that meets your rules, with the photo, store, finding and deadline. When the item moves to done on the board, the CAP moves to awaiting photo proof, so the FBC still verifies the fix before closing it.

Connection method
monday.com API with OAuth 2.0 authorization by a board owner, plus webhooks for status changes back to Gazi Wellness.
Category
Work management
Requirements
  • monday.com account with API access on your plan
  • Board owner to authorize and map columns
  • Gazi Wellness Growth Network or Enterprise System plan

What syncs, and which way.

ObjectDirectionDetail
Escalated CAPsFrom Gazi WellnessItems created on a chosen board with store, finding, photo link and due date.
Item statusTo Gazi WellnessBoard status changes update the CAP; done moves it to awaiting photo proof.
AssigneeTo Gazi WellnessBoard owner or vendor contact shows on the CAP timeline.
Updates and commentsBoth waysNotes added on either side appear on the CAP and the board item.

Bidirectional workflow

  1. 01Set escalation rulesFor example, any exterior signage CAP or equipment CAP over a cost threshold goes to the facilities board.
  2. 02Item createdAn FBC flags a cracked drive-thru menu board; a board item appears with the photo and 30-day deadline.
  3. 03Vendor works the jobFacilities schedules the vendor and updates status on monday.com.
  4. 04Proof closes the loopWhen the item is done, the store GM uploads a photo and the FBC closes the CAP in Gazi Wellness.

Setup timeline

  1. Day 1Board owner authorizes Gazi Wellness and picks target boards.
  2. Day 2Map columns for store, due date and status.
  3. Day 3Set escalation rules and test with one CAP.

monday.com integration questions

No. Only CAPs matching your rules, usually ones that need vendors, capital or corporate approval.

The FBC or standards reviewer in Gazi Wellness, after photo proof. Board status alone does not close it.

Only if you share it with them in monday.com. The CAP status is always visible in the Franchisee Portal.

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