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Collaboration · Salesforce

Gazi Wellness + Slack

Post critical findings, overdue CAPs and signed audit summaries to the right Slack channels so field leaders act the same day.

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Field operations teams often coordinate in Slack: a channel per region, one for the brand standards team, one for food safety escalations. Gazi Wellness posts the events that need a human response into those channels instead of adding another inbox.

Critical findings post immediately with the photo and the brand manual citation. Overdue CAPs post on a schedule you choose. Messages link back to Gazi Wellness, where permissions still apply, so a photo shared in Slack never exposes a whole report to someone who should not see it.

Connection method
Slack app installed to your workspace with OAuth 2.0, using incoming messages to channels you select. Slack workspace admins approve the install.
Category
Collaboration
Requirements
  • Slack workspace that allows app installs
  • Slack admin to approve the app
  • Any Gazi Wellness plan

What syncs, and which way.

ObjectDirectionDetail
Critical finding alertsFrom Gazi WellnessStore, zone, finding, photo thumbnail and CAP deadline post to a channel by region or severity.
Overdue CAP digestsFrom Gazi WellnessDaily or weekly list of overdue corrective actions per territory.
Audit sign-off summariesFrom Gazi WellnessScore, pass or fail and top three findings when an FBC signs off a report.
Weekly territory recapFrom Gazi WellnessAudits completed, average score and CAP closure time per FBC.

Bidirectional workflow

  1. 01Install and choose channelsA workspace admin installs the app and maps regions and severities to channels.
  2. 02Critical finding postsAn FBC records hot holding at 128°F; the food safety channel gets the photo and a 24-hour CAP link within a minute.
  3. 03Owner actsThe regional director opens the CAP from Slack and confirms the franchisee has been called.
  4. 04Digest keeps pressure onThe Monday digest lists CAPs still open past their window.

Setup timeline

  1. Day 1Slack admin approves the app install.
  2. Day 1Map channels by region and severity in Gazi Wellness admin.
  3. Day 2Send a test alert and set digest timing.

Slack integration questions

Only if they are in a shared channel you set up. Most systems send franchisee alerts through the Franchisee Portal and email instead.

Alerts show a thumbnail and link. Full-resolution photos stay in Gazi Wellness with its retention settings.

Yes. Each channel has its own severity filter.

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